ACCOUNTABILITIES

• Collaborates with VPSD to define and implement global and local vendor strategies, optimizing service delivery and reducing costs.
• Manages vendor footprint and ensures strategic selection and qualification of preferred vendors to address service gaps and support local vendor involvement.
• Provides category expertise to support local vendor issue resolutions, standardizing service delivery, and accelerating study start-up cycle times.
• Proactively identifies and mitigates vendor and service risks, driving continuous improvement and alignment with GCO-funded studies and enterprise goals.

• Leads multiple cross-functional teams, each with a unique service area (e.g., full outsourcing, recruitment/retention, and functional service provider) OR (central laboratories, biomarkers, ancillary supplies) to manage vendor services, optimize delivery, and drive innovation and improvements.
• Ensures alignment with Novartis goals and senior leaders, significantly interacting with internal and external stakeholders to enhance communication and partnership.

• Accountable for vendor performance across  global vendors, ensuring high-quality services, proactive risk management, and continuous improvement aligned with Novartis goals.

REQUIREMENTS

• 10+ years relevant industry experience (BioPharma or with a clinical research organization) including expertise in clinical operations, management of outsourced trial activities or vendor management accountabilities.
• Significant background in vendor and outsourcing management with preference for extensive experience within large CRO’s and/or large-scale laboratories
• Experience managing large, multi-service vendor partnerships for Pharmaceutical companies or laboratories
• Exposure to working in highly visible, senior / executive level leaderships – background in Business Development along with outsourcing management combined with expertise of clinical development operations
• Excellent understanding of clinical trial methodology, GCP and medical terminology.
• Thorough understanding of clinical research and development including, quality & regulatory standards and policies relevant to defined services.
• Management of virtual teams. Demonstrated ability to lead teams and build capabilities.
• Able to lead diverse service types (outsourced trial services, recruitment services, M&A implementation)
• Demonstrated ability of completing projects on time and within budget.

• Extensive organizational awareness, including significant experience working cross-functionally and in global teams Thorough understanding of contracts (including basic legal understanding of terms and conditions).
• Profound knowledge in finance (understanding of cost drivers for clinical trials) as it relates to contracts and cost reductions.

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: $204,400 and $379,600/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.